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The Performance 100% Satisfaction Guarantee Performance guarantees 100% satisfaction with every product we sell. If an item does not meet your expectations, just send it back and we will promptly replace, refund, or credit your account - whichever you prefer. Our Low Price Promise Performance will match any advertised price on the same item within 90 days of your purchase. Just bring in the ad, even if it's our own, along with your original Performance Bicycle receipt, and we'll gladly refund you 100% of the difference. We will also do the same for you at the time of purchase. For Internet and Catalog requests, please call our Contact Center at 1-800-727-2433 Mon-Fri, 9am to 6pm ET.
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