Memberships are automatically renewed annually at the fee effective at the time of
renewal. Consent to Automatic Recurring Charge–By purchasing your Team Performance
Membership or Renewal, you request and agree that we may annually automatically renew
your Team Performance membership by charging the most recent credit card you have
used with Performance, Inc. The charge will be made within the month that is one year
after this transaction. In advance of enacting such charge, we will send notification of the
membership fee to the email or mailing address you are providing in connection with this
transaction, and absent your notification to us that the charge should not be imposed, we
will attempt to charge your credit card. If your credit card is no longer valid for any reason,
such as that you discontinued or changed the account or if the expiration date has changed,
or if the credit card processing company gives us notice that your credit card should not be
used, the charge for the annual membership may not be processed and your membership
may not be renewed through this process.
Please therefore ask us about renewing your membership if the credit card you provided us
is no longer valid (or has a changed expiration date). Contact us also if you wish to opt out
of or cancel this consent by calling
1-800-727-2433, Mon – Fri 9am – 6pm EST.
Consent to Use of Electronic Signature and Records–By purchasing your Team Performance
Membership or Renewal, you are affirmatively consenting to the use of the electronic signature
process. You understand that you have the right to have the Authorization provided to
you in a non-electronic form, provided however that we may assess a copying fee for sending
a paper copy of the Authorization to you. Your consent to use the electronic signature
process applies only to this specific transaction and not to any other future transactions. If
you wish to withdraw your consent to use the electronic signature process at any time or
you wish to obtain a paper copy of this Authorization, please contact us by calling 1-800-
727-2433, Mon – Fri 9am – 6pm EST.
Memberships are for individuals only, not couples, organizations, or businesses.
Points are not earned on the points redeemed by Team Members.
You will need to present a second form of identification when using your Team
Performance membership at one of our retail locations.
Members earn points on the purchase of gift cards. Points are not earned when gift cards
are redeemed by members or non-members.
If you use points as payment on a catalog or web order and an item from that purchase is
returned via mail to our Returns Dept., your account will first be credited with points and
the balance will be in legal tender. If you use points as payment on a store purchase and an
item from that purchase is returned to the store, your return will either be issued as a store
credit or in legal tender.
Merchandise purchased by Red Phone will be sent free of shipping charges to the store. If
merchandise is sent to another address, members must pay regular shipping costs but the
order will be upgraded to 2nd business day delivery at no additional charge. 2nd business
day delivery upgrade not available on international orders.
Orders for Team Members in geographic regions not served by 2nd business day service
will have their packages shipped via UPS or the USPS. This includes APO, FPO, Foreign,
and P.O. Box orders. If a back order causes your order to be sent in more than one shipment,
we pay regular shipping on all shipments following the original order (excluding
international orders). All overweight item charges apply. Back orders are not eligible for the
2nd business day delivery upgrade.
Point balances expire 90 days after membership expiration.
Performance reserves the right to change club policies and benefits and cancel memberships
at any time.
Negative point balances reflect returned merchandise. Points are lost when merchandise
is returned.
Points are calculated on the purchase price of the products you buy. Members do not earn
points on the annual membership fee, tax or the redemption of gift cards or points.
Bicycling Magazine Subscription: There are no hidden obligations and you will not receive any bills. Your name, mailing address and email address will be forwarded for the purpose of fulfilling your magazine subscription. Please allow 8-10 weeks for your first issue to arrive. If you do not wish to receive Bicycling Magazine, please call 1-800-666-2806 or send a paper request to Rodale, c/o Team Performance Promotions, 400 South 10th Street, Emmaus, PA 18098-0099. You will need to include your name, address and a copy of your membership order receipt. Once received and validated, a refund will be sent to you in 4 to 6 weeks for any unserved copies remaining on your subscription.
