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Lifetime Guarantee

We stand behind every product we sell. If an item does not meet your expectations, simply return it. We guarantee your money back for a full year. After one year, we’ll provide an exchange, repair, or store credit to ensure you have the product that meets your needs. If you’ve lost your receipt, we’ll provide a store credit at our current price.

Low Price Promise

Our goal is to provide the best value every day. If you find a lower advertised price, we will match it at the time of your purchase, or refund you the difference for up to 90 days. The comparison item needs to be the same model, year, color, size and currently be in stock. For retail purchases we match to any retailer located within 25 miles of our store. For on-line purchases, we match to any authorized, domestic online or catalog retailer. Show us the advertisement or provide the web address and we’ll gladly refund you the difference. Performance receipt required.

To request a price match for an online purchase, please call our Contact Center at 1-800-727-2433 Mon-Fri, 9am to 6pm ET., or e-mail us at customerservice@performancebike.com. Please include the link to the competitive advertisement or webpage.