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Terms and Conditions

Low Price Promise: Our goal is to provide the best value every day. If you find a lower advertised price, we will match it at the time of your purchase, or refund you the difference for up to 30 days. The comparison item needs to be the same model, year, color, size, currently be in stock, new and not previously owned or used, and offered by a domestic seller. Show us the advertisement or provide the web address and we'll gladly refund you the difference. Performance receipt required. If you are shopping by telephone, just tell the operator where the special is printed. If you are ordering by mail, send a copy of the ad with your order. If you are shopping at one of our retail stores, bring in the ad with you. If you are purchasing online, simply give us the Price Match information in the Notes section when you are checking out. Please include the item, the price and where you saw the price, including URL if it is a Web site, or the edition of the magazine or catalog. Each price is subject to verification. Price Matching Online will delay processing and shipment of your order.

To request a price match for an online purchase, please call our Contact Center at 1-800-727-2433 Mon-Fri, 9am to 6pm ET, or email to Please include the link to the competitive advertisement or webpage.

For purposes of this offer, an "authorized U.S. dealer" includes only bona fide online or brick and mortar retailers whose business is the sale of first quality bicycles and/or bicycle equipment and accessories which are authorized dealers of all of the manufacturers whose items they sell, including the item at issue. Item must be advertised in a local or national paper, internet, magazine or catalog by an authorized U.S. dealer. Discontinued merchandise, gray market merchandise, merchandise on which any identification codes or numbers have been removed or defaced, demo and exclusive models, floor samples, factory seconds, open box items, limited quantity items, closeouts, "Going Out Of Business" Sale priced items, bundles, misprints, auctions and auction sites, classified ads, rebates or deferred savings, outlet items, free or promotional items, financing and taxes are all exempt. We reserve the right to limit quantities of price matched items. Photocopies of ads or receipts will not be accepted as verification.

Availability: All products are subject to availability and prior sale. All prices appearing in our catalogs or Web site are subject to change without prior notice. Performance is not responsible for printing errors or other errors appearing in our catalogs or Web site. All orders are subject to acceptance by Performance, inc.

Notice: Some suppliers suggest retail prices and/or market their products to consumers at a set retail price. This is commonly referred to as an MSRP. You may see MSRP prices on our website, in print or in-store.

Web site: Prices on our Web site are in effect until they are removed from the page unless otherwise noted. Clearance items have limited quantities, sizes/colors may no longer be available, and these items may not be available in our retail stores.

Payment: Our website and catalog prices are in U.S. currency. You may use American Express, MasterCard, Visa, Discover Card, Paypal or mail us a money order or personal check drawn on U.S. funds. Here is a link to Olsen & Associates Currency Conversion service:

Promotions: Discounts are applied to the lowest-priced item.

All Bikes on Sale: Excludes select SE models.

Pricing: With respect to items sold by us through our website or a catalog, we cannot confirm the final price of an item until you complete your order. Despite our best efforts, a small number of the items on our website or catalog may be mispriced.  If the correct price of an item sold is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify you of such cancellation. In addition, you are protected for up to ninety days by our Low Price Promise for products you buy from us that you find for a lower advertised price either from us or from other domestic sellers. Click here for details.

All coupon/promotional code discounts are taken at checkout. Promotions may not apply to the following products: Avid, select Bell, select Blackburn, CatEye, Castelli, CEP, Dakine, select Easton, Fox, Fox Racing, Garmin, select Giro, Go Pro, select Louis Garneau, Mavic, Sidi, Speedplay, SRAM, Twin Six, Wipperman, Zipp Speed Weaponry, Gift Cards and TEAM Membership & TEAM Renewal. Promotions may exclude Shimano Components and Bikes and Frames. Coupons cannot be combined with other offers.

Bikes may or may not be included in promotional offers. Visit or call your local retail store or 1-800-727-2453 for best prices.

Discounts do not apply to taxes, gift cards or e-gift cards, Team Performance memberships or renewals or shipping and handling on web/phone orders.

Promotion is valid for a single purchase at or by Phone at 1-800-727-2453. Promotion may not be available at retail locations. Discount cannot be applied to previous purchases. Sorry, no rain checks.

Free shipping or discounted shipping promotions do not apply to overweight or oversized items, unless otherwise noted. Free shipping or discounted shipping offers apply to standard ground shipping only unless otherwise noted. Promotions may exclude bikes.