Blackburn’s Mountain Anyvalve Mini-pump is specifically designed to push more air per stroke, saving energy that you might need for riding. Presta valve? Sure. Shraeder? Yep, no problem! Whatever valves you use on your bike, this pump gets the job done with no leaking, no fuss, clean and simple. With its Anyvalve pump head and tough aluminum barrel, there's no need to even think about it, it works every time.
After fitting the tube and tire he reached for the New Blackburn pump to fill the tube. No joy. No matter how much pressure is applied to the head of the pump, we could not get the shrader valve to open, and were trying to pump against the closed valve. Even four hands pushing and flipping the lever could not properly seat the pump on the valve stem. We tried multiple tires to make sure it was not an odd fitment issue with one stem.
I have had a couple of bad customer service experiences this month with other companies that sent me faulty/wrong products and refused to sort out the problem without much grief and hassle.
I was fully expecting to get in an argument with Performance Bicycle Customer Service over who pays for return shipping, or them saying: "You need to take your problem up with Blackburn since the purchase was over a month ago".
Imagine my surprise when the Customer Service Rep immediately offered to just send out a replacement pump. No games, no grief, no hassle, no arguments. Just good old fashioned customer service.
That one action showed me how Performance Bicycle treats their customers. They earned a customer for life.
***** stars for Performance Bicycle Customer Service!!! * star for Blackburn Mountain Anyvalve pump.
I will update the review after replacement pump arrives and has seen some use.