Shipping and Handling Information

Shipping and Handling Rates (charges are calculated based on purchase amount after discounts)

Merchandise Value Ship to Home - Lower 48 AK, HI, APO AK, HI
After Discounts Regular* 2nd Bus. Day Overnight SurePost 2 Day Air
$0.00 to $25.00 $4.99 $13.99 $21.99 $9.99 $16.99
$25.01 to $48.99 $6.99 $15.99 $23.99 $11.99 $18.99
$49.00 to $100.00 Free $18.99 $26.99 $14.99 $21.99
$100.01 to $150.00 Free $19.99 $27.99 $15.99 $22.99
$150.01 to $250.00 Free $21.99 $29.99 $17.99 $24.99
$250.01 and Up Free $22.99 $30.99 $18.99 $25.99

Shipping and Handling Policies


Standard Ground Shipping
Standard shipping takes 4-7 business days. Separate charges apply to overweight/oversize items like bike carriers, trainers, wheel sets and workstands for ship to home orders. Bicycles ship to any US home or office address for $19.99 (continental/lower 48 only, does not apply to APO/FPO, Alaska and Hawaii).

Free Shipping On All Orders $49 Delivered To Home or Office
No coupon code required. Minimum purchase amount of $49 net of any discounts and taxes, required for an order to qualify. Applies to ground shipping on orders delivered to a home or office address in the lower 48 states and does not apply to next-day, second-day, air or expedited shipping orders; overweight item surcharges do apply to items shipped via ground shipping that meet the minimum purchase amount. Hazardous items require upgraded shipping and are not eligible to receive free shipping. In the event an order incurs shipping charges, coupons cannot be applied to the shipping amount charged. Performance Bicycle reserves the right to alter or cancel a promotion at anytime without notice.

Overnight Delivery
Orders received by 4:00 pm EST are shipped the same day (in stock items only). Saturday deliveries incur an additional $20 surcharge. Orders placed for next day delivery after 4:00 pm EST on Thursday will not be delivered until the following Monday.

2nd Business Day Delivery
No Saturday deliveries. Orders received by 4:00 pm EST are shipped the same day (in stock items only). Additional charges apply for shipments to AK, HI, Guam, PR and VI (2-day delivery). E-mail: CustomerService@performancebike.com for exact rates.

Note: When selecting Overnight or 2-day Shipping, we may use air or ground shipping as required to get your items to you within the promised time frame.

If a backorder causes your order to be sent in more than one shipment, we pay regular shipping on all shipments following the original order (excluding international orders). All overweight item charges apply.

Separate charges apply to overweight items like bicycles, bike carriers, trainers, wheel sets and workstands.

Hazardous items ship separately and are ship via Ground Service, allow up to 10 business days. Hazardous items cannot be shipping outside the continental US 48 states.

Tax Rates
We will charge sales tax as may be required by the relevant state where the product is to be delivered.

TOLL FREE
1-800-727-2453 to order or 1-800-727-3291 to fax your order.

Payment
Our prices are in U.S. currency. You may use American Express, MasterCard, Visa, Discover Card or mail us a money order or personal check drawn on U.S. funds. See Shipping and Handling Charges table above.

Oversize Items
Additional charges apply to oversized items such as trainers, work stands, and bike carriers. Contact Customer Service for exact rates.

Tracking Shipments

You can check your order status on our website (www.performancebike.com) by visiting the Order Tracking / Status page. The Order Tracking / Status page can be found in the footer of Performance Bicycle's website. You can also call our Customer Service number 1.800/727.2433 or by emailing our Customer Service department at CustomerService@performancebike.com. Please have your order number ready.